Terms of Service

1. Acceptance of Terms

By accessing or using LU ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

These Terms constitute a legally binding agreement between you ("User," "you," or "your") and LU ("we," "us," or "our").

2. Description of Service

LU is an AI-powered travel planning platform that provides:

• Personalized Travel Recommendations: AI-generated vacation suggestions based on your preferences
• Ski Resort Database: Access to comprehensive ski resort information via RAG technology
• Beach Destination Database: Curated information on beach destinations via RAG technology
• Booking Integration: Connection to third-party booking platforms (Booking.com)
• Travel Planning Tools: Interactive forms, maps, and planning assistance

3. User Eligibility and Account

3.1 Age Requirements

You must be at least 16 years old to use LU. Users under 18 should have parental consent.

3.2 Accurate Information

You agree to provide accurate travel preferences and information when using our Service.

3.3 Account Security

You are responsible for maintaining the confidentiality of any account information and for all activities under your account.

4. Acceptable Use

4.1 Permitted Use

You may use LU for:

• Personal travel planning and vacation research
• Getting AI-powered travel recommendations
• Using our booking integration for legitimate travel purposes

4.2 Prohibited Use

You may NOT use LU for:

• Commercial data scraping or automated data extraction
• Attempting to reverse-engineer our AI algorithms
• Submitting false or misleading information
• Interfering with the Service's security or functionality
• Using the Service for any illegal purposes
• Reselling or redistributing our recommendations without permission

5. AI Recommendations and Accuracy

5.1 Nature of AI Recommendations

Our AI provides personalized suggestions based on:

• Your stated preferences and selections
• Database of ski resort information
• Database of beach destination information
• General travel knowledge and patterns

5.2 No Guarantee of Accuracy

While we strive for accuracy, we cannot guarantee that:

• All travel information is current or accurate
• Recommended destinations will meet your expectations
• Facilities, conditions, or prices remain as described
• Recommended activities are suitable for your specific needs

5.3 User Responsibility

You are responsible for:

• Verifying all travel information independently
• Confirming availability, prices, and conditions before booking
• Ensuring destinations meet your personal requirements
• Checking travel restrictions, visa requirements, and safety conditions

6. Third-Party Services and Booking

6.1 Booking Integration

LU integrates with third-party booking platforms (Booking.com). When you proceed to book:

• You will be redirected to the third-party provider's website
• Your booking is subject to their terms and conditions
• LU is not responsible for booking issues, cancellations, or disputes
• Payment processing is handled entirely by the third-party provider

6.2 Affiliate Relationships

LU may earn commissions from successful bookings made through our platform. This does not affect the price you pay or influence our recommendations.

6.3 External Links

Our Service may contain links to third-party websites. We are not responsible for their content, terms, or privacy practices.

7. Intellectual Property

7.1 LU's Intellectual Property

All content, features, and functionality of LU are owned by us, including:

• AI algorithms and recommendation engine
• Website design, layout, and user interface
• LU branding, logos, and trademarks
• Compiled travel recommendations and curated content

7.2 User License

We grant you a limited, non-exclusive license to use LU for personal travel planning purposes only.

7.3 Data Sources

We use publicly available travel data from sources including skiresorts.info and other travel databases under their respective terms.

We use publicly available travel data from sources including beachsearcher.com, travel2next.com, and other regional tourism databases under their respective terms.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Key points:

• We collect travel preferences to provide personalized recommendations
• We share limited data with third-party services (OpenAI, Google Maps, Booking.com)
• We do not sell your personal information
• You have rights regarding your data under applicable privacy laws

9. Limitation of Liability

Our total liability to you for any claim related to LU shall not exceed the amount you paid us in the 12 months prior to the claim (which may be zero if you used our free service).

10. Travel-Specific Disclaimers

10.1 Ski Resort Information

Ski resort data is sourced from third-party databases and may not reflect current conditions. Always verify:

• Lift operations and slope conditions
• Snow conditions and weather
• Facility availability and pricing
• Safety conditions and avalanche risks

10.2 Travel Safety

You are solely responsible for:

• Assessing travel safety and risks
• Obtaining appropriate travel insurance
• Following local laws and regulations
• Meeting health and vaccination requirements

10.3 Weather and Natural Conditions

We cannot predict or control weather, natural disasters, or seasonal changes that may affect your travel plans.

11. Service Availability

We strive to provide continuous service, but we do not guarantee that LU will be:

• Available 24/7 without interruption
• Free from technical issues or downtime
• Compatible with all devices or browsers
• Error-free in all circumstances

We reserve the right to modify, suspend, or discontinue any part of our Service at any time with or without notice.

12. Termination

12.1 Termination by You

You may stop using our Service at any time. No formal account deletion is required for basic use.

12.2 Termination by Us

We may terminate or suspend your access if you:

• Violate these Terms of Service
• Misuse our Service or engage in prohibited activities
• Provide false information or attempt to defraud

12.3 Effect of Termination

Upon termination, your right to use LU ceases immediately. Provisions regarding intellectual property, disclaimers, and limitations of liability survive termination.

13. Changes to Terms

We may update these Terms periodically to reflect:

• Changes in our services or functionality
• Legal or regulatory requirements
• Business policy updates

We will notify users of material changes through:

• Prominent notice on our platform
• Updated "Last Modified" date
• Email notification (if provided)

Your continued use of LU after changes constitutes acceptance of the new Terms.

14. Governing Law and Disputes

14.1 Governing Law

These Terms are governed by the laws of Austria, without regard to conflict of law principles.

14.2 Dispute Resolution

Before filing any legal claim, we encourage you to contact us to resolve disputes informally.

14.3 Jurisdiction

Any legal disputes shall be resolved in the courts of Austria.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the complete agreement between you and LU.

15.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force.

15.3 No Waiver

Our failure to enforce any provision does not waive our right to enforce it later.

15.4 Assignment

You may not assign your rights under these Terms. We may assign our rights to any successor or affiliate.

17. Effective Date

These Terms of Service are effective as of October 7, 2025, and apply to all users of the LU platform.

By using LU after this date, you acknowledge that you have read, understood, and agree to be bound by these Terms.